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What are list of static the IP addresses?
A list of Static IP addresses are below for each region. A DNS lookup of the connection IP will let you connect to the same list of IPs from your clients.
Simple FTP Server
ap-southeast-2 region
| Connection IP addresses | Data IP addresses |
52.64.77.113 The above resolve from static-sfs-ap-southeast-2.docevent.io | 13.211.43.56 13.236.107.238 13.236.159.188 13.239.156.205 13.239.92.164 3.105.112.159 3.105.68.184 52.62.159.211 52.63.32.166 54.153.214.100 |
eu-west-1 region
| Connection IP addresses | Data IP addresses |
34.249.236.182 The above resolve from static-sfs-eu-west-1.docevent.io | 18.200.173.9 18.203.12.249 34.247.128.37 34.247.212.134 34.250.127.172 34.252.81.9 52.212.14.108 52.215.79.166 54.154.171.114 63.33.244.128 |
us-east-1 region
| Connection IP addresses | Data IP addresses |
3.213.216.51 The above resolve from static-sfs-us-east-1.docevent.io | 18.209.207.68 3.210.142.47 3.211.167.134 35.168.146.20 52.201.2.103 52.206.73.31 52.4.181.92 52.6.253.28 52.71.138.25 52.71.75.143 |
What is the difference between connection and data IPs?
Connection IP addresses are the static IP addresses where a new connection is made for FTP/s and sftp.
Data IP addresses is the IP addresses where FTP data connections are made once an FTP connection is established.
Also, Data IP addresses are the IP addresses that are used to connect to your backend S3, AWS or GCS buckets / backends.
What should I whitelist?
If you are using FTP/s then you need to whitelist both Data and Connection IP addresses. If you are using only sftp then Connection IP addresses are only required.
Can I whitelist IPs using ACLs to my Azure buckets?
For added security if you wish to add an ACL of our IP addresses to access your Azure (or other backend) bucket then you need to only add the data IP addresses to your Azure ACL. Our servers will connect to your backend buckets using only these IP addresses.
What ports should I allow?
This depends on the configuration that you need.
| Service / Protocol | Ports |
| SFTP | 22 |
| scp | 22 |
| FTP Explicit (most FTP connections) | 21 and 2377-33279 (data ports) |
| FTP Implicit | 990 and 33280-51677 (data ports) |