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Agreements

  • Service Level Agreement

    1. Service Level Commitment. During the Subscription Term for which DocEvent.io has agreed to provide a relevant Cloud Product to you, we will use commercially reasonable efforts to provide a Monthly ...

  • Maintenance Policy

    Our service is designed so that no downtime is required when regular maintenance is performed. However, if such an instance does arise where downtime is required, we may use a maintenance window to br...